Q: How I can delivery my goods?
1) Sea freight: we will update sea freight once we know your sea port where goods will be delivered.
2) Agent designated by client: please tell us the contact detail of your shipping agent and we will arrange to deliver the items.
Q: What is your service?
1) Your inquiry related to our products or price will be replied in 12 hours.
2) Well-trained and experienced staffs to answer all your inquiries in fluent English.
3) OEM & ODM, any your customized racking we can help you to design product.
4) We have very experienced professional engineers to make best solutions.
Q: What to purchase your product?
Design drawing →Confirm drawing→Quotation→PI→Confirm PI→Arrange 30%deposit→Manufacture→QC inspect→Pay balance→Shipping
Q: What's your advantage?
1) Payment: we can do O/A 40-60 days.
2) Lead time: rush order we can fast delivery.
3) Factory price: factory direct sale competitive price.
4) Warranty: Two years warranty, the broken parts will be replaced and sent to you.
Q: Does VHCON have MOQ (minimum order quantity) limitation?
A: No, but good quantity comes with good price. We recommend the order quantity for regular products of VHCON to fit at least
one 20ft. container, which is about 15 tons.
Q: How does VHCON charge tooling fee (cost of opening new mold)?
A: For the production of necessary tooling requirement, VHCON
the cost will be partially or fully refunded after certain quantity of orders.